Accueil > Support > Contacts Techniques Support

Contacts Techniques Support

To address a technical inquiry to the NEC support team, please select the relevant NEC Call Centre.

For Versa notebook, PowerMate desktop, Express5800 server in the country of purchase :

Contact the EMEA NEC Call Centers

Country Call center
phone number
E-mail address Call center hours of opening
Austria +49 (0) 6929-993480 necsupat@nec-computers.com 09.00 - 18.00
Brasil 11 3760-0900   08.00 - 18.00
Belgium
  French 02 620 00 56 necsupbf@nec-computers.com 09.00 - 18.00
  Flemish 02 620 00 56 necsupbn@nec-computers.com 09.00 - 18.00
Denmark* +31(0)20 72 19 072 necsupfi@nec-computers.com 09.00 - 18.00
Finland* +31(0)20 72 19 072 necsupfi@nec-computers.com 09.00 - 17.00
France 0825 86 21 21 necsupfr@nec-computers.com 09.00 - 18.00
Germany 06929-993480 necsupde@nec-computers.com 09.00 - 18.00
Greece +31 (0)20 72 19 072 necsupgb@nec-computers.com 10.00 - 19.00
Italy 02 38 59 1314 necsupit@nec-computers.com 09.00 - 18.00
Luxembourg +32(0)2 620 00 56 necsuplu@nec-computers.com 09.00 - 18.00
Netherlands 020 7219 073 necsupnl@nec-computers.com 09.00 - 18.00
Northern-Ireland* 0845 603 8039 necsupgb@nec-computers.com 09.00 - 17.00
Norway* +31(0)20 72 19 072 necsupfi@nec-computers.com 09.00 - 17.00
Poland (22) 5834372   09.00 - 17.00
Republic of Ireland 01890 882357 necsupgb@nec-computers.com 09.00 - 18.00
Russia (495) 725 8105   09.30 - 18.30
South Africa 0861 100 236   08.00 - 17.00
Spain 913 75 45 65 necsupes@nec-computers.com 09.00 - 17.00
Sweden* +31(0)20 72 19 072 necsupfi@nec-computers.com 09.00 - 17.00
Switzerland 02 25 67 52 86 necsupch@nec-computers.com 09.00 - 18.00
Turkey +90 212 23 44 206   09.00 - 18.00
United Arab Emirates 800292632   08.00 - 17.30
United Kingdom 0870 9018000 necsupgb@nec-computers.com 09.00 - 18.00
* Support will be provided in English
Numbers are charged at national call rates, with the exception of Republic of Ireland, which is an international call.



UltraCare Fault Tolerant European Call Centers

     
Countries Phone numbers Time slot
Belgium 02 620 00 56 09h00 - 18h00
Germany 06929 - 993480 09h00 - 18h00
France 0825 86 21 21 09h00 - 18h00
Italia 0238 591 314 09h00 - 18h00
Luxembourg +32(0)2 620 00 56 09h00 - 18h00
The Netherlands 020 7219 073 09h00 - 18h00
Austria +49(0)692 999 34 80 09h00 - 18h00
United Kingdom 0870 9018000 09h00 - 18h00
Rest of Europe +31 (0)20 72 19 072 09h00 - 17h00(CET*)
*CET = Central European time

Numbers in [ ] indicate country code and are not required for calls within the Services providing countries. Numbers in ( ) are not required for calls from outside the Service providing countries.

For Versa notebook, PowerMate desktop, Express5800 server outside the country of purchase :

Contact the International NEC Call Center

UltraCare International Call Centers

   
Countries Phone numbers
Australia [61]-(0)2-9313-0055
or
1-300-780-103
Canada
International
1-801-578-5103
Toll-Free
1-800-632-4525
Hong Kong [852]-2-369-0335
or
[852]-2-795-5333
Japan
International
[81]-(0)44-813-2084
Malaysia
International
[60]-(0)4-508-6279
National call rate
1-300-88-2188
New Zealand 0800-200-632
or
[64]-9-414-5637
Singapore [65]-4803-803
Thailand [66]-2-259-1192
United State of America
International
1-801-578-5103
Toll-Free
1-800-632-4525
     
Laptop International Coverage
Phone numbers
+31(0)20 72 19 072